Terms & Conditions

All products listed on the website, their descriptions, and their prices are subject to change from time to time.
Purchase of a product on the website is subject to availability of stock.

Greens Florist reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. Since flower arrangements are hand-made, there may be a slight variation from the picture shown. Occasionally, substitution of flowers is necessary due to temporary and/or regional unavailability issues.

In such a cases, our experienced team will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute items of equal or higher value.

Greens Florist shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and Greens Florist cancels your order, we will refund the amount.
The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.

When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Your receipt (email/SMS/push notification) of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time, after receiving your order, to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name and shipping address. You agree that, if Greens Florist cancels all or a part of your order, your sole and exclusive remedy is either that:

(a) Greens Florist will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or
(b) Greens Florist will not charge your credit/debit card or bank account for the cancelled portion of the order.

Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on +91 9811151119 (08:00 hours–22:30 hours, 7 days a week). If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order. In other cases of order modification/cancellation, please give at least 24 hours’ notice.

If you have any questions regarding your order and would like to speak with a Customer Service Representative, please email us at feedback.greensflorist@gmail.com or dial +91-9311151119. We are here to assist you 24 hours a day, 7 days a week.

Copyright © 2016 Green Florist. All rights reserved
    
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